FREQUENTLY ASKED QUESTIONS
F A Q
When can my puppy start?
We can help you with in-home visits right away.
When can my puppy start on the Mountain Hikes or Beach Walks?
At 4 months and upwards they are ready to join in the fun and adventures.
What else does our dog need to go Hiking or Beach Walking?
Most vets will probably recommend that your dog has a BORDETELLA SHOT and be on FRONTLINE. Please make sure that your dog has a snug fitting collar that will not slip off with current NAME and PHONE NUMBER tags
How often do you go Mountain Hiking?
We go every day. We also hike when it is raining and on all public holidays. We always show up for your doggies hike, no matter what the weather is like and no matter which holiday it is. When it is raining we request that you leave a towel by the front door so that we can wipe your doggies paws afterwards if need be!
What area do you cover for Mountain Hikes?
Our LA main area is between the 405 Freeway and PCH, North of Wilshire and up to the Santa Monica Mountains, which covers Brentwood, Santa Monica and the Pacific Palisades.
We also cover Carpintaria, Summerland, Montecito and Santa Barbara, where we also do Beach Walks.
What area do you cover for Local Neighborhood Walks?
We cover Pacific Palisades, Santa Monica, Brentwood in LA.
What time do you pick up / drop off?
We have three vans with various pick up times, so we will do our best to accommodate your requested pick up times. We do require that the doggies be home at least an hour prior to their regular pick up time and may return at least an hour later than their regular drop off time. Mostly we do arrive on schedule. We do not accept “TIME SENSITIVE” owners.
How do you get the dog if nobody is home?
Preferably we should have a key, unless the doggie is in the yard or has a doggie door. Even if there is normally somebody at home, we strongly recommend giving us a key as you may be delayed on an unexpected errand and we cannot get to your dog, who is now desperately trying to scratch their way through your front door, trying to get to the van and their other doggie friends.
Can you take care of our dog when we go out of town?
YES! You have THREE different options to choose from:
1) DAILY VISITS: We can come to your house to feed and take your dog walking locally, Hiking in the mountains or Walking on the beach.
2) PET SITTING: One of our Hikers or Walkers can stay overnight at your house.
3) BOARDING: Your doggie(s) can stay over at our place while you are away.
Please make your vacation pet sitting, dog walking, and/or feeding reservations well in advance as we do get booked up.
What are your rates?
Santa Barbara, Montecito, Summerland & Carpinteria
1 Dog $40 per trip per dog.
2 Dogs $60 per trip for both dogs.
3 Dogs $90 per trip for all three dogs.
Private Boarding & House Sitting: (We only board ONE family’s dog(s) at a time)
We would love to help take care of your doggie(s) while you are traveling. They will be with either my wife or I 24/7. As we only take ONE families doggies at a time, they will get plenty of love and PERSONAL attention all the time. They will never be alone. They will also be able to go to the beach every day and will also get plenty of other little walks to do their business. They must be dog and people friendly though. We treat your doggies as if they were our doggies.
1 Dog: $150 per night, includes feeding, early morning, frequent day time and evening walks to do their business.
2 Dogs: $200 per night, includes feeding, early morning, frequent day time and evening walks to do their business.
3 Dogs: $300 per night, includes feeding, early morning, frequent day time and evening walks to do their business.
50% Non-refundable deposit required to confirm booking.
Main Holidays: 50% extra such as on Thanksgiving, Christmas and New Year's Eve
100% Non-refundable deposit required to confirm main holiday booking.
Extra Beach Walks: Regular rates apply (see above)
Active Dogs are required to do one beach walk per day.
Feeding: No extra charge to feed, as long as it is easy dry food.
Rosewood Miramar Beach Hotel: RMBH.doc
San Ysidro Ranch Concierge: email@example.com
Feeding: No extra charge to feed, as long as it is easy dry food.
What is your Cancellation Policy?
As most of our doggies have been with us for a long time and are on a regular schedule, which we really appreciate, we do not like to charge for hiking / walking cancellations. We do request that you call us as soon as possible beforehand to let us know! Hopefully we can reschedule to make up the hike / walk another day. Unfortunately, if we do not hear from you and our Hikers or Walkers arrive at your house and there is no doggie there to be walked, I will need to bill you 50% to make sure your Walker gets paid for going there.
What are the basic risks for dogs in the mountains?
If you suspect your dog has Kennel Cough, they should be taken to their vet and should not be with other dogs for about two weeks.
Kennel cough sounds like this:
Video of Kennel Cough #1
Video of Kennel Cough #2
Should my dog have the Rattle Snake Vaccine?
Is my dog Too Small to go on the Mountain Hikes?
The smallest doggie we take is this Yorkie named Angel and we also take a Papillion as well….so you decide !!!
Do you ever go to the local Dog Parks?
We never take any of the Mountain Hike doggies under our care to any Public Dog Parks.
The reason for this is because we have an awesome PRIVATE AREA in the Santa Monica Mountains to take them to.
The Public Dog Parks are not always a reliably safe place for your dogs to be in.
One never knows when an owner will bring their DOG AGGRESSIVE dog to the park, where as in our PRIVATE AREA there are NO OTHER UNKNOWN DOGS there, only the nice dog friendly dogs under our care.
At the PUBLIC DOG PARKS many owners use it as a SOCIAL EVENT to chit chat with other owners and do not watch their often unruly dogs. Some COMMERCIAL DOG WALKERS also show up at the PUBLIC DOG PARKS with 10 or 12 or more dogs and have absolutely NO CONTROL over all these dogs, nor can they see when each dog poops, needless to say, it never gets picked up.
We will however take a Neighborhood Walk doggie to a dog park near their house IF their owner expressly wishes us to do so. We will never take a large group of dogs to a Dog Park.
Can we buy a "The Dog Walker" GIFT CERTIFICATE for a friend's dog?
Yes, we do sell Gift Certificates.
The Dog Walker GIFT CERTIFICATES make wonderful presents, especially when you cannot think of something to buy your human friends.
So why not treat their BEST FRIEND to a real treat: some Awesome Mountain Hike Adventures or some Local Neighborhood Walks.
How often do you say to yourself:
"My friends have everything they need, what can I possibly buy them?"
"My friends told me not to buy them anything, but I still want to get them something."
"I can't afford anything my friends would really like."
"I wish I could think of something really different to buy my friends for some special occasion."
"My parents are getting too old to walk their dog, what can I do to help them out?."
"Our neighbor broke their leg, I wonder if they have somebody to walk their dog now?"
Well you don't have to think about it anymore…. The Dog Walker’s GIFT CERTIFICATES are the perfect solution.
We will customize it for you at no extra cost and they are fully refundable if their dog decides to stay at home.
What type of Charity & Donations can THE DOG WALKER provide for my Fund Raising Event?
We would love to be part of your Fund Raiser.
We can offer FREE HIKES, BEACH WALKS, NEIGHBORHOOD WALKS or BOARDING for your AUCTION etc.
We can also help get other Local Pet Related Companies to donate their services to your Fund Raiser.
Which Community & Charity fund raisers has The Dog Walker donated to?
We have donated FREE WALKS or HIKES to the following fund raisers:
To Wag For Pet Store’s Halloween Costume Contest
SPCA / Baja Cantina’s Annual Silent Auction
Do you recommend Pet Insurance?
Obviously, we would love to promise and guarantee that your doggie will be 100% safe with us and that nothing will ever happen to them while in our care. This unfortunately is not possible to do, so we cannot be held responsible for any injury or illness etc that happens to your doggie while in our care. This is why we now strongly recommend getting Pet Insurance, Getting the Rattle Snake Vaccine and putting your doggie through the Rattle Snake Avoidance class. It is also most important that your doggies remain up to date on all their shots. Please make sure your vet knows that your doggie goes off leash hiking in the Santa Monica Mountains with a group of other dogs. This way your vet should make sure that your doggie has all the correct vaccinations etc and can also recommend the best Pet Insurance that their practice works with. As with any insurance, it is something you buy and hope you will never need.
Pet Insurance is really great to have when you do need it and really bad to need it and not have it!!
So after some asking around to people who should know and after personal experience with them,
I know highly recommend: TRUPANION
Tel #: (800) 569-7913
Are you responsible for any vet bills?
Should you dog gets injured or sick in our care while on the Hikes or on a Beach Walk, in our van or on a neighborhood walk, we cannot be held responsible for any vet bills etc.
We always do our very best to keep your doggies safe, but due to the nature of our service, we cannot be held responsible for any accidents, illnesses or incidents while on their way to and from their Hikes, nor while on their adventures in the Santa Monica Mountains, on a Beach Walk or on their fun Neighborhood Walks.
Do you take Show Dogs on your Mountain Hikes or Neighborhood Walks?
All doggies that join our pack must get neutered or spayed, sooner rather than later, thus making it impossible for them to become show dogs later on anyway.
We cannot be held responsible in any way for anything that happens to your doggie that could affect their ability to be a show dog.
Can we see the doggies hiking?
Yes. Please watch the Mountain Hike Adventure Video. This will give you a great idea of what your doggie will be doing on the hikes with us.
Does my dog need Name and Phone Number tags to go on your Mountain Hikes, Neighborhood Walks or Beach Walks?
Yes. Absolutely. This is very important. Please make sure your doggies have current NAME and PHONE NUMBER TAGS on their collars.
Do you hike or walk in the rain?
Do you pick up & walk dogs from Pet Friendly Hotels?
Yes, we will gladly pick up your doggie from your hotel. When your are forced to leave your doggie behind in your hotel room, we’ll take great care of your “baby” so that you can relax and enjoy your vacation. A happy dog is a tired dog. When you are away from the hotel, try our convenient service. We will entertain & exercise your doggie, feed them and give them the necessary potty breaks they need! If you have full days planned and are worried about how your doggie will handle staying alone in a strange hotel room, we can assure a happy dog. We will even call you after the walk with an update on the well being of your four legged family member.
These are some plans where including the family pet may be challenging:
Amusement park days — Dinner & Movie Nights
Beach days — Weddings & Barmitzvahs etc.
Visiting with relatives — Shopping Days
Business meetings — Sporting Events
Hotel services we offer:
Daily Dog Walks: 30 minute / 45 minute / 60 minunte neighborhood walks.
In Room Pet Sitting: From 2 to 10 hours or even overnight if need be.
We will also do our best to accommodate any special requests you have for your doggies.
For pricing see: What are your rates?
All services must be reserved by a VISA or MASTERCARD. There is a 24 hour cancelation policy. For further information or to reserve your dog walker / pet sitter, please call us: 310.383.3000
Which PET FRIENDLY HOTELS do you recommend?
Pet Friendly Hotels:
1 Pico Blvd Santa Monica, CA 904005
Tel #: 310.458.0030 … for any Doggie Services, ask for Johnathan, the Concierge.
How often are the Beach Walks?
In the Santa Barbara area only, we go Monday thru Friday and by request on the weekends. We also walk when it is raining and on all public holidays. We always show up for your doggies walk, no matter what the weather is like and no matter which holiday it is. If your doggie loves to go in the water we request that you leave a towel by the front door so that we can towel dry them off a bit afterwards if need be! Please remember that we are DOG WALKERS and NOT DOG GROOMERS, so your doggie may come home damp.
IF you want your doggie to stay DRY, please let us know and do NOT leave a towel outside. We will then keep your dog ON LEASH and OUT of the water at the beach.
Can you tell us more about Boarding our dog at your place?
We are now personally BOARDING nice friendly doggies at our place up in the Santa Barbara area.
We would love to help take care of your dog(s) while you are traveling or not able to take care of them due to surgery and recovery time etc.
We ONLY board ONE family’s doggies at a time, so they will get plenty of LOVE and PERSONAL attention 24/7. They will never be left alone. They will be with either my wife or I ALL the time.
They can go for a WALK the BEACH every day and have fun with some other nice friendly dogs and will also get plenty of other little walks to sniff around and do their business etc.
We can also arrange to PICK UP and DROP OFF in LA…. But feel free to drive up here, come for a walk on the beach with Monster and us and then stop at the harbor for some delicious Fish & Chips.
We can have your dog washed, dried, brushed and have their nails clipped at our local groomer before bringing them home if you like.
Your dog needs to be 100% dog and people friendly and not have any separation anxiety as they will sleep in our living room, separated from us at night by a baby gate.
Needless to say, we will send great photos and videos of them having tons of fun to make you wish you had come here instead of them.
IF you have any friends with cute, cuddly & friendly doggies, who may now be venturing out of town again, please let them know that we now BOARD nice friendly dogs.
How often should my dog go hiking?
That depends on you and your dogs needs. We go hiking every day - so they are welcome to join us as often as they want.